MNOs/MVNOs. Outsource your customer care services to us and save huge money. We are experienced in the telecom industry and are more than capable of providing satisfactory service to your customers. We can provide customized rates depending on any special requirements you may have. Let us handle your customers and you concentrate on sales. 0516151054
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- We offer back-office management services to all manner of telecom operations with a solution that has a lower cost, higher quality, and unsurpassed responsiveness. We also handle customer care, credit and collections, order processing, and order fulfillment. We use our own software suite for all the services we provide, and we have been doing all of this since 1990. We also sell our software as a turn-key software package to carriers and resellers that want to use their own labor to get the job done.
- We offer back-office management services to all manner of telecom operations with a solution that has a lower cost, higher quality, and unsurpassed responsiveness. We also handle customer care, credit and collections, order processing, and order fulfillment. We use our own software suite for all the services we provide, and we have been doing all of this since 1990. We also sell our software as a turn-key software package to carriers and resellers that want to use their own labor to get the job done.
- AGENCY SEEKS LINES. Our business is dedicated to provide other business with services of voice broadcasting, inbound/outbound IVR, text messaging, Web applications design and development (ASPX, .Net, PHP, etc.). We can also also provide outsourcing to other business for their customer services, sales, survey, etc needs. Our personnel is fully bilingual and well trained on the contact center environment. We are looking for companies that would like increase their sales and revenues and productivity utilizing our services and resources.
- Agents wanted. We are providing outsourcing services for online classified companies, such as abuse & fraud management, content moderation (review/filtering the incoming ads before posting it), chat hosting & moderation, customer service (by phone and email) and other customized services such as process control and monitoring. We have been serving Top online I-gaming operator and multinational online media European companies (especially in the online classified sector) for the past 9 years! We are a multinational company operating globally with offices in Sweden, Malta and Malaysia. We are a Business Process Outsourcing Company specialised in Content, Contact and Abuse Management. We operate as a centre taking care of the customer service, fraud management, and content management for large Internet and media companies. Our major clients are from user generated content, and online download industries. We have more than 200 employees around the world, servicing our global clients in more than 14 languages. We handle thousands of daily tickets, providing for Telephone Support, E-mail & Complaint Handling and Chat Hosting & Moderation. We efficiently monitors, moderates and anlyses large volumes of traffic and partakes in the assurance of quality, visible to the end user. Our highly trained, assessed and monitored staff handle an approximate million cases a month, applying strict measures of quality control and ensuring that the final consumer enjoys safe and accurate content. Also among our operational aims and objectives, is that of helping customers protect their services from abuse and free them from the burden of fraudulent threats and irresponsible behaviour which floods in from the online arena.